Shipping and returns

Clear delivery and return guidance.

Understand dispatch, delivery, and return expectations before placing your order.

Shipping information

Orders are usually prepared and dispatched within standard business processing windows.
Tracking details are sent after dispatch so you can follow package movement in real time.
Delivery timing can vary by destination, customs process, and courier conditions.
During peak season, dispatch and delivery may take longer than typical timelines.

Return information

Return requests should be submitted within the eligible return period.
Items should be in original condition with tags and packaging where applicable.
Some categories may have different return rules for hygiene or limited-run products.
Refund processing time depends on inspection and payment provider settlement cycles.

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